Data Deletion Instructions

Last updated: June 2026

Delete your data yourself

If you're a TradieDesk business owner, you can remove your data directly from the dashboard at any time:

• Delete individual leads and bookings from the Leads and Bookings tabs.

• Disconnect a connected Facebook Page from the Connect tab — this immediately stops us processing or storing any further Messenger data for that Page.

• Close your account from Billing → Close account, which removes your business profile and associated records.

Request deletion by email

If you contacted a TradieDesk business through Facebook Messenger and want the message data associated with you deleted, or you'd like us to erase any personal data we hold, email hello@tradiedesk.net with the subject line "Data deletion request".

Please include enough detail for us to identify the data (for example the Facebook Page you messaged and your name). We will delete the relevant data and confirm within 30 days.

What gets deleted

We remove the stored conversation, any captured contact details and, where applicable, the associated lead or booking records. Some minimal records may be retained only where required by law.